Privacy statement & cookies

Privacy statement

The privacy policy below applies to all site visits, transactions and agreements with Camping Scholtenhagen, Scholtenhagenweg 30, 7481 VP Haaksbergen.

Edition: March 2018 - version 1.1

We respect the privacy of visitors to our website and ensure that the personal information you provide is treated confidentially. How we do this exactly, and which personal information we collect from you for which purposes, can be read below.

The use of personal information

When using our website, we obtain certain information from you. This may be personal data. We only store and use personal data that you provide directly in connection with the service requested by you (e.g. via the contact form or to create an account), or of which it is clear at the time of provision that they will be provided to us for processing. We will not use your personal data for other purposes, unless you have given your prior consent or we are permitted or required by law to do so.

Purposes of use

In order to be of optimal service to you, it is necessary that Camping Scholtenhagen stores your personal data in certain cases. Camping Scholtenhagen uses your personal data for:

• providing access to our website or applications;
• the execution of agreements, transactions and services;
• relationship management, including contacting you if you so request;
• obtaining insight into the use of our website;
• product and service development;
• determining strategy and policy;
• making our internet offerings more interesting by displaying advertisements that are in line with your interests.
• If necessary, to find out about unlawful behaviour in relation to Camping Scholtenhagen, its business relations and its employees.

Description of the personal data

For the above purposes, we will process the following personal data about you:

• Name and address data;
• gender;
• e-mail address;
• (mobile) phone number;
• IP address;
• technical browser information;
• cookie ID;
• click and surfing behaviour;

Storage periods

We do not retain your personal data longer than is necessary to achieve the purposes stated in this privacy and cookie statement.

Confidentiality & disclosure to third parties

We handle your personal data confidentially. We do not provide the personal data we collect through our website to third parties for their direct marketing purposes. Furthermore, we will not provide the information you provide to other parties, unless you have given your prior consent, this is necessary for the execution of the agreement or we may or must do so on the basis of the law.

Data security

Camping Scholtenhagen uses careful security procedures for the protection of the processed data, among other things to prevent unauthorized persons from gaining unintentional access to this data. In this way we ensure that only the necessary persons have access to your data and that access to your personal data is protected.

Cookies

Cookies are used on this website to monitor visits to the website.
Cookies are small information files that can automatically be stored on or read from your device (including a PC, tablet or smartphone) when visiting a website. This is done via the web browser on the device. The information that a cookie obtains about your use of the website can be transferred to Camping Scholtenhagen's own secure servers or those of a third party.

On our website cookies are used to:

• make functionalities of the website possible and to protect the website (technical or functional cookies);
• to analyse the use of the website and to improve the website on that basis (analytical cookies);

Technical or functional cookies

The main purpose of cookies is to save you time and effort. For example, if you adapt a web page to your personal preferences or if you navigate a website, cookies remember the settings and preferences you have chosen for future use. When you revisit the website at a later time, the data entered previously can be retrieved by the cookies, allowing you to easily use the features of the website as you have previously set. We do not use technical cookies on our website.

Analytical cookies

In addition, these website cookies are used to track statistics so that we can gain insight into the use of our website and the effectiveness of our campaigns. We use the following analytical cookies:

• [Google Analytics]
• [Hotjar]
• [Sales feed]
• [Zendesk]

Enabling and disabling cookies

You can choose whether or not to accept cookies. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer (see your browser help page for exact instructions). If you choose not to accept cookies, you may not be able to fully experience the interactive features of this website or other sites you visit.

Deleting cookies

Most cookies have an expiration date. This means that they expire automatically after a certain period of time and no longer record details of your site visit. You can also choose to delete cookies manually before the expiration date. For more information about this, please consult the manual of your browser.

Links to other third-party websites

Our web pages contain links to other websites. This privacy and cookie statement does not apply to third party websites that are linked to our website. We cannot guarantee that these third parties will handle your personal data reliably or securely. We therefore advise you to read the privacy policy of these websites before using them.

Your legal rights

You may ask Camping Scholtenhagen to inspect the data stored about you. You may also ask Camping Scholtenhagen to change, move, supplement or remove these data. You can do this by contacting us via the e-mail form, sending us an e-mail via info@campingscholtenhagen.nl, or by contacting us by telephone on 0031 53 572 23 84 on Monday through Friday between 9.00 and 17.00 hours.

Changes to this privacy and cookie statement

We reserve the right to amend this privacy and cookie statement. Changes will be published on our website. It is therefore recommended that you consult this policy regularly so that you are aware of any changes.

Authority Personal Data

Of course we are also happy to help you if you have any complaints about the processing of your personal data. Pursuant to privacy legislation, you have the right to lodge a complaint with the Personal Data Authority against our processing of your personal data. To do so, you can contact the Personal Data Authority.